Subject
Library and Information Sciences,Information Systems
Reference85 articles.
1. Structural equation modeling in practice: A review and recommended two-step approach;Anderson;Psychological Bulletin,1988
2. An empirical assessment of the SERVQUAL scale;Babakus;Journal of Business Research,1992
3. Information technology center service quality: Assessment and applications of SERVQUAL;Badri;International Journal of Quality & Reliability Management,2005
4. World libraries on the information superhighway: Internet based library services;Bertot;Library Trends,2003
5. Assessing digital library services: Approaches, issues and considerations;Bertot,2004
Cited by
42 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献