Training student employees for quality service

Author:

Kathman Jane M,Kathman Michael D

Publisher

Elsevier BV

Subject

Library and Information Sciences,Education

Reference20 articles.

1. Michael D. Kathman & Jane M. Kathman, “Management Problems of Student Workers in Academic Libraries,” College & Research Libraries 39 (March 1978): 118.

2. Susan M. Rawlins, “Technology and the Personal Touch: Computer-Assisted Instruction for Library Student Workers,” Journal of Academic Librarianship 8 (March 1982): 26–29.; Marvin C. Guilfoyle, “Computer-Assisted Training for Student Library Assistants,” Journal of Academic Librarianship 10 (January 1984): 333–336.

3. Gregory A. Crawford, “Training Student Employees by Videotape,” College & Research Libraries News 49 (March 1988): 149–150; Martha Lewkus Faller, “Training Student Workers in Community College Libraries: The Importance of a Handbook,” Community & Junior College Libraries 1 (Fall 1982): 57–64.

4. Nathan M. Smith, “For Student Assistants—Programmed Training,” Utah Libraries 14 (Fall 1971): 15.

5. Penny M. Beile, “Great Expectations: Competency-Based Training for Student Media Center Assistants,” MC Journal: The Journal of Academic Media Librarianship 5 (Fall 1997). [Online serial].

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