1. Another example could be an organization’s adoption of a new policy of allowing staff free access to the Web from their desktops. This might be conjectured to change (plausibly increase) calls on its information system’s advice services in regard to Web search engine use and recommended portals generally, while possibly reducing the demand on in-house, network-based, mass memory resources.
2. J. MacGregor Smith & William B. Rouse, “Application of Queuing Network Models to Optimization of Resource Allocation within Libraries,” Journal of the American Society for Information Science 30 (September 1979): 250–263.
3. Carol A. Seymour & J. L. Schofield, “Measuring Reader Failure at the Catalogue,” Library Resources & Technical Services 17 (Winter 1973): 6–24.
4. R. J. Lano, A Technique for Software and System Design (Amsterdam: North Holland, 1979).
5. Smith & Rouse, “Application of Queuing Network Models to Optimization of Resource Allocation within Libraries.”