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2. Risk Management Foundation of the Harvard Medical Institutions, CRICO Strategies. Malpractice Risks in Communication Failures: 2015 Annual Benchmarking Report. 2016. Accessed Aug 9, 2023. https://www.candello.com/Insights/Candello-Reports/Communications-Report.
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4. Handoffs causing patient harm: a survey of medical and surgical house staff;Kitch;Jt Comm J Qual Patient Saf,2008
5. Agency for Healthcare Research and Quality. Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report. Sorra J, et al. AHRQ Publication No. 14-0019-EF. Mar 2014. Accessed Aug 9, 2023. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2014/hsops14pt1.pdf.