Author:
Auh Seigyoung,Johnson Michael D.
Subject
Economics and Econometrics,Applied Psychology,Sociology and Political Science
Reference43 articles.
1. Customer satisfaction, market share and profitability: Findings from Sweden;Anderson;Journal of Marketing,1994
2. Strengthening the satisfaction–profit chain;Anderson;Journal of Service Research,2000
3. Constructive consumer choice processes;Bettman;Journal of Consumer Research,1998
4. The effects of response mode and importance on decision-making strategies: Judgment versus choice;Billings;Organizational Behavior and Human Decision Processes,1988
5. Competitive intelligence;Bishop;Progressive Grocer,1984
Cited by
61 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献