1. The Internet as Potential Equalizer;Coombs;Public Relations Review,1998
2. Social Responsibility and Corporate Web Pages;Esrock;Public Relations Review,1998
3. Ken Ord,“The Fad is Over—The Next Wave is Here,” Public Relations Tactics June (1997), p. 16; Lawrence Weber, “Hot New Trends in Internet Rewrites Rules of Public Relations Game,” Public Relations Tactics November (1996), p. 20.
4. Charles Steinmetz, Robert Kraut, and Alice Plummer,“The Impact of Interorganizational Networks on Buyer-Seller Relationships,” Journal of Computer-Mediated Communication 3 (1995). [Online]. Available: .
5. Tina Kelley,“Security Fears Still Plague Cybershopping,” The New York Times (July 30, 1998), p. G5; L. Vincenti, “Clicking and Choosing Drives Web Retail,” HFN: The Weekly Newspaper for the Home Furnishing Network 72 (June 22, 1998), p. 8; Ziff Davis Publishing, “Portal Page Bonanza,” PC Magazine 17 (August 1998), p. 9.