1. Psychosocial palliative care. Good practice in the care of the dying and bereaved;Sheldon,1997
2. How to break bad news: a guide for health-care professionals;Buckman,1992
3. The impact of senior medical student’s personal difficulties on their communication patterns in breaking bad news;Meitar;Acad Med,2009
4. How best to communicate bad news over the telephone;Taylor;EoLC,2007
5. Doctors stress responses and poor communication performance in simulated bad-news consultations;Brown;Acad Med,2009