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4. Bartley, R. (2015). Lessons CIOs can learn from their public-sector counterparts Retrieved from http://libproxy.albany.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=edsgbe&AN=edsgcl.414111715&site=eds-live&scope=site.
5. Public value governance: Moving beyond traditional public administration and the new public management: Symposium introduction;Bryson;Public Administration Review,2014