Evaluating web sites: exploiting user's expectations

Author:

Marsico Maria De,Levialdi Stefano

Publisher

Elsevier BV

Subject

Hardware and Architecture,Human-Computer Interaction,General Engineering,Education,Human Factors and Ergonomics,Software

Reference74 articles.

1. ACM SIGCHI—Special Interest Group on Computer–Human Interaction (2001). http://www.acm.org/sigchi/.

2. Rating Scales and Checklists;Aiken,1996

3. Aristotle (ca. 333 B.C.E), 1991. In: George A. Kennedy (Ed. and trans.), Aristotle on Rhetoric: A Theory of Civic Discourse (ca. 333 B.C.E.). Oxford University Press, New York.

4. Chi, E.H., 2002. The information scent project: automating discovery of web usability issues. In: CHI 2002 Workshop on Automatically Evaluating the Usability of Web Sites. http://www.usabilityfirst.com/auto-evaluation/paper_Chi.html.

5. Chi, E.H., Pirolli, P., Pitkow, J., 2000. The scent of a site: a system for analyzing and predicting information scent, usage, and usability of a Web site. In: Proceedings of the Conference on Human Factors in Computing Systems, Hague, Netherlands.

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