1. Computer-based information systems and modernization of public administration in developing countries;Avegerou,1990
2. The global economy,1994
3. Functional process improvement implementation: public sector reengineering;Gulledge,1994
4. Reengineering government through information technology: the performance review;Katz,1994
5. Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector;Osborne,1993