Emerging-market consumers’ interactions with banking chatbots-Reference-Cited by-同舟云学术

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Emerging-market consumers’ interactions with banking chatbots

Published:2021-12 Issue: Volume:65 Page:101711
ISSN:0736-5853
Container-title:Telematics and Informatics
language:en
Short-container-title:Telematics and Informatics

Author:

Mogaji Emmanuel,Balakrishnan Janarthanan,Nwoba Arinze Christian,Nguyen Nguyen Phong

Publisher

Elsevier BV

Subject

Electrical and Electronic Engineering,Computer Networks and Communications

Reference97 articles.

1. Digital transformation in financial services provision: a Nigerian perspective to the adoption of chatbot;Abdulquadri;J. Enterprising Commun.: People Places Glob. Econ.,2021

2. AI-based chatbots in customer service and their effects on user compliance;Adam;Electr. Markets,2021

3. Investigating Emirati citizens’ adoption of e-government services in Abu Dhabi using modified UTAUT model;Al Mansoori;Inf. Technol. People,2018

4. How Fintech is Reaching the Poor in Africa and Asia (No. 30360);Alexander,2017

5. Fintech and regtech: Impact on regulators and banks;Anagnostopoulos;J. Econ. Business,2018

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2. Understanding Chatbot Adoption in Local Governments: A Review and Framework;Journal of Urban Technology;2024-02

3. An Assessment of the Level of Adoption of AI/ML in Banking and Financial Institutions;The Impact of AI Innovation on Financial Sectors in the Era of Industry 5.0;2024-01-05

4. Predicting Adoption Intention of ChatGPT- A Study on Business Professionals of Bangladesh;2023-12-19

5. Is artificial intelligence and machine learning changing the ways of banking: a systematic literature review and meta analysis;Discover Artificial Intelligence;2023-12-04

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