1. Structures of Social Action: Studies in Conversation Analysis;Atkinson,1984
2. The Doctor, His Patient, and the Illness;Balint,1957
3. Caring for Patients: A Critique of the Medical Model;Barbour,1995
4. Transitional regularities for ‘casual’ “Okay” usages;Beach;J. Pragmatics,1993
5. Preserving and constraining options: "Okays" and ′official' priorities in medical interviews;Beach,1995