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2. Biodata using employment application to screen new hires;Brooks;The Cornell Hotel and Restaurant Administration Quarterly,1989
3. Hiring the handicapped;Carlino;Nation's Restaurant News,1989
4. International Trade in Tourism: A Manual for Managers and Executives;Edgell,1985
5. Griffith J. (1989) Vice President of Public Relations. PepsiCo, Telephone Conversation. Purchase, New York, October.