1. Theory in Practice;Argyris,1974
2. Serious Creativity;DeBono,1992
3. Improvement Guide: A Practical Approach to Enhancing Organizational Performance;Langley,1996
4. Improving health care, Part 1: The Clinical Value Compass;Nelson;Jt Comm J Qual Improv,1996
5. Improving health care, Part 2: A clinical improvement worksheet and users’ manual;Nelson;Jt Comm J Qual Improv,1996