1. E-Government. The second interanational conference on innovation in information technology (IIT’05);Al-adawi,2005
2. Leadership studies: From procedure and abstraction to reflexivity and situation;Alvesson;Leadership Quarterly,1996
3. Measuring the quality of e-banking portals;Bauer;International Journal of Bank Marketing,2005
4. Managing the total customer experience;Berry;MIT Sloan Management Review,2002
5. Promoting transparency and accountability through ICTs, social media, and collaborative e-government. Transforming Government;Bertot;People Process and Policy,2012