Virtual agents in retail web sites: Benefits of simulated social interaction for older users

Author:

Chattaraman Veena,Kwon Wi-Suk,Gilbert Juan E.

Publisher

Elsevier BV

Subject

General Psychology,Human-Computer Interaction,Arts and Humanities (miscellaneous)

Reference76 articles.

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4. Similarity effects in online training: Effects with computerized trainer agents;Behrend;Computers in Human Behavior,2011

5. On risk, convenience, and Internet shopping behavior;Bhatnagar;Communications of the ACM,2000

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