Implementation of TQM Pillars in A Manufacturing Factory: An Empirical Case Study

Abstract

The process of detection and elimination of errors on a continuous basis from any system is known as TQM. This helps in improvement of productivity, efficiency, cost reduction by improving the methods and minimizing waste materials. This study aims at identifying the basis pillars in RMG industry through application of TQM principles. RMG is the highest productive industrial sector in Bangladesh economy and improvement in the product quality will have direct effect on the economic stability. Tools such as flow charts, Pareto charts, Check sheets, Cause & Effect diagrams, Histograms and scatter diagrams are utilized from variety of industries in Banglaesh to analyse the data collected. The outcome shows that the process has helped in elimination and reduction in waste scrap materials. This has also help reducing the costs and enable the organization to enhance the utilization of available resources without further investment.