<p>The Use of the Net Promoter Score (NPS) in an Outpatient Allergy and Pulmonary Clinic: An Innovative Look into Using Tablet-Based Tool vs Traditional Survey Method</p>-Reference-Cited by-同舟云学术

The Use of the Net Promoter Score (NPS) in an Outpatient Allergy and Pulmonary Clinic: An Innovative Look into Using Tablet-Based Tool vs Traditional Survey Method

Published:2020-05 Issue: Volume:Volume 11 Page:137-142
ISSN:1179-271X
Container-title:Patient Related Outcome Measures
language:en
Short-container-title:PROM

Author:

Alismail Abdullah^ORCID,Schaeffer Brett^ORCID,Oh Andrea,Hamiduzzaman Saba^ORCID,Daher Noha^ORCID,Song Hae-Young^ORCID,Furukawa Brian,Tan Laren D^ORCID

Publisher

Informa UK Limited

Subject

General Medicine

Reference15 articles.

1. Patient Satisfaction Survey as a Tool Towards Quality Improvement

2. Company B. Companies that use net promoter; 2018. Available from: http://netpromotersystem.com/about/companies-using-nps.aspx. Accessed May 6, 2020.

3. Patient Satisfaction Measurement Strategies: A Comparison of Phone and Mail Methods

4. Are Low Patient Satisfaction Scores Always Due to the Provider?

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