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2. M. Moss, A. Townsend, in Digital Infrastructures: Enabling Civil and Environmental Systems Through Information Technology, R. Zimmerman, T. Horan, Eds. (Routledge, London, 2004), pages 141–152.
3. Implementing the Knowledge Economy: The Theory and Practice of Telework 2003
4. Lessons learned from the network-centric organization: 2004 AT&T employee telework results 2005
5. Cities Transformed 2003