Design and Development of Ticare Applications in Medical Services Assessment for People in Eastern Economic Corridor (EEC) of Thailand

Abstract

Abstract Introduction Eastern Economic Corridor (EEC) has found that there is a high risk of Non-communicable diseases (NCDs), such as cancer, blood pressure, diabetes and cerebrovascular disease, in eastern region. The rate of major NCDs increased from 4,987 per 100,000 people in 2017 to 6,121 in 2021. Methods The researchers have developed an application specifically for kidney disease patients. It serves as a resource for knowledge and facilitates greater public accessibility to healthcare, complying with SDGs in Good Health and well-being. The aims are 1) to develop the application in the EEC area with key functions of searching for nearest medical facility, booking online service, teleconferencing, and reporting in Data Visualization and 2) to evaluate the results of Mobile Health. Results We work with Geo-Informatics and Space Technology Development Agency (Public Organization) – GISTDA, secondary data from government centers are integrated with geographic information systems to display spatial data. The process is based on Flutter for a cross-platform, minimizing the disparity of public medical services access as it can be reached on any device and everywhere. The application, offering 3 login options (guest, member, and administration), was evaluated by 400 test subjects. Discussion The results show a very high level of satisfaction and 5% margin of error. Therefore, the application makes it simple to track symptoms using a medical call system, which can improve access to medical services and lighten doctors' workloads. Within the application, doctors can prescribe and offer helpful advice on how to develop sustainable health knowledge and awareness.