More than Human Factors in Digital Health: from iterative design to implementation science evaluation.

Abstract

AbstractDigital health technologies often employ implementation evaluations to determine their impact on the workflow of healthcare staff. However, the intention of this is not to improve the development of the digital tool from the outset. This paper presents a case study to illustrate iterative design evaluations as an approach to improve digital tools at the development phase, and how this is integrated with implementation science evaluations. Through a user-centred design process we were able to identify specific changes to the design of digital health tools that improve the usability of work-related tasks in a health context. We contribute a framework for transitioning between development and implementation strategies, and reflections on strengths and limitations of the approaches we used in design and implementation evaluations of digital health tools.