Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

Author:

Liu Jason B.12ORCID,Kaplan Robert S.3ORCID,Bates David W.45,Edelen Maria O.6,Sisodia Rachel C.78,Pusic Andrea L.91011

Affiliation:

1. Lead Faculty for Research and Innovation, Patient-Reported Outcomes, Value, and Experience (PROVE) Center, Brigham and Women’s Hospital, Boston, Massachusetts, USA

2. Division of Surgical Oncology, Department of Surgery, Brigham and Women’s Hospital and Harvard Medical School, Boston, Massachusetts, USA

3. Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus, Harvard Business School, Boston, Massachusetts, USA

4. Medical Director, Clinical and Quality Analysis, Information Systems, Mass General Brigham, Boston, Massachusetts, USA

5. Chief, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital and Harvard Medical School, Boston, Massachusetts, USA

6. Associate Director, Patient-Reported Outcomes, Value, and Experience (PROVE) Center, Brigham and Women’s Hospital and Harvard Medical School, Boston, Massachusetts, USA

7. Chief Quality Officer, Mass General Brigham, Boston, Massachusetts, USA

8. Division of Gynecologic Oncology, Department of Obstetrics and Gynecology, Massachusetts General Hospital and Harvard Medical School, Boston, Massachusetts, USA

9. Medical Director, Mass General Brigham PROMs Program, Mass General Brigham, Boston, Massachusetts, USA

10. Director, Patient-Reported Outcomes, Value, and Experience (PROVE) Center, Brigham and Women’s Hospital, Boston, Massachusetts, USA

11. Chief, Division of Plastic and Reconstructive Surgery, Department of Surgery, Brigham and Women’s Hospital and Harvard Medical School, Boston, Massachusetts, USA

Publisher

Massachusetts Medical Society

Reference61 articles.

1. The strategy that will fix health care;Porter ME;Harv Bus Rev,2013

2. Patient reported outcome measures could help transform healthcare

3. How to solve the cost crisis in health care;Kaplan RS;Harv Bus Rev,2011

4. Health care measurements that improve patient outcomes;Kaplan RS;NEJM Catal Innov Care Deliv,2021

5. Fulfilling the promise of patient-reported outcomes;Baumhauer JF;NEJM Catalyst.,2019

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