Communication-And-Resolution Programs: The Challenges And Lessons Learned From Six Early Adopters

Author:

Mello Michelle M.1,Boothman Richard C.2,McDonald Timothy3,Driver Jeffrey4,Lembitz Alan5,Bouwmeester Darren6,Dunlap Benjamin7,Gallagher Thomas8

Affiliation:

1. Michelle M. Mello ( ) is a professor of law and public health, Harvard School of Public Health, in Boston, Massachusetts.

2. Richard C. Boothman is chief risk officer, University of Michigan Health System, in Ann Arbor.

3. Timothy McDonald is chief safety and risk officer for health affairs, University of Illinois at Chicago.

4. Jeffrey Driver is CEO of the Risk Authority, Stanford University Medical Network, in Stanford, California.

5. Alan Lembitz is chief medical officer of COPIC Insurance, in Denver, Colorado.

6. Darren Bouwmeester is administrator of the REACT (Respond Effectively And Communicate Timely) Program at Coverys, in Boston.

7. Benjamin Dunlap is a research assistant in the Department of Medicine, University of Washington School of Medicine, in Seattle.

8. Thomas Gallagher is a professor in the Department of Medicine and the Department of Bioethics and Humanities, University of Washington School of Medicine.

Publisher

Health Affairs (Project Hope)

Subject

Health Policy

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