Patient-To-Physician Messaging: Volume Nearly Tripled As More Patients Joined System, But Per Capita Rate Plateaued

Author:

Crotty Bradley H.1,Tamrat Yonas2,Mostaghimi Arash3,Safran Charles4,Landon Bruce E.5

Affiliation:

1. Bradley H. Crotty ( ) is director of patient portals in the Division of Clinical Informatics, Beth Israel Deaconess Medical Center, and an instructor in medicine at Harvard Medical School, both in Boston, Massachusetts.

2. Yonas Tamrat is a primary care internist at Johnson Health Center, in Lynchburg, Virginia.

3. Arash Mostaghimi is an instructor in dermatology at Brigham and Women’s Hospital, in Boston.

4. Charles Safran is chief of the Division of Clinical Informatics, Beth Israel Deaconess Medical Center, and an associate professor of medicine at Harvard Medical School.

5. Bruce E. Landon is a professor of health care policy at Harvard Medical School.

Publisher

Health Affairs (Project Hope)

Subject

Health Policy

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