The Paradox of Choice: The False Premise of Omnichannel Services and How to Realize It-Reference-Cited by-同舟云学术

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The Paradox of Choice: The False Premise of Omnichannel Services and How to Realize It

Published:2019 Issue: Volume: Page:
ISSN:1556-5068
Container-title:SSRN Electronic Journal
language:en
Short-container-title:SSRN Journal

Author:

Baron Opher,Chen Xiaole,Li Yang

Publisher

Elsevier BV

Reference6 articles.

1. The economics of traffic congestion;R Arnott;Amer. Scientist,1994

2. A schmear campaign aims at all the tea in China;J Wernau;Wall Street Journal. Available at,2019

3. Trading time in a congested environment;L Yang;Management Sci,2017

Cited by 8 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Chat service in a multichannel system under competition where customers are boundedly rational;Applied Mathematical Modelling;2024-04

2. Does the paradox of choice exist in theory? A behavioral search model and pareto-improving choice set reduction algorithm;AI & SOCIETY;2022-12-23

3. Impact of self‐service technology in designing a service delivery system;Production and Operations Management;2022-07-19

4. Individual and social customers’ joining strategies in a two-stage service system when discount is offered to users of smartphone application;Applied Mathematical Modelling;2022-05

5. Designing Efficient Omni-Channel Services;SSRN Electronic Journal;2020

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