Retail in High Definition: Using Video Analytics in Salesforce Management

Author:

Musalem Andres,Olivares Marcelo,Schilkrut Ariel

Publisher

Elsevier BV

Reference37 articles.

1. Multi-location Inventory Models for Retail Supply Chain Management

2. Structural estimation of callers' delay sensitivity in call centers;Zeynep Aksin;Management Science,2013

3. How much is a reduction of your customers' wait worth? an empirical study of the fast-food drive-thru industry based on structural estimation methods;Gad Allon;Manufacturing & Service Operations Management,2011

4. Waiting patiently: An empirical study of queue abandonment in an emergency department;Robert J Batt;Management Science,2015

5. Increased speed equals increased wait: The impact of a reduction in emergency department ultrasound order processing time;Berry Jaeker;HBS Working,2013

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