Abstract
This chapter will focus on emotional intelligence (EI) and its role in online education, as well as its utilization by adjunct instructors to more fully engage adult learners. An outline of the components of EI, how to gain EI, and the benefits of EI in online instruction will be shared, as well as a discussion of current issues in online education, including artificial intelligence (AI). The author will share specific EI skills and techniques for adjunct instructors to understand learners, communicate effectively, enhance student engagement, and present tangible content. Meaningful strategies to improve the connection between the instructor and the student in the online environment, as well as overall student course engagement, will be delineated. Adjunct instructors can significantly benefit from understanding and effectively using EI in online instruction, and in turn, provide a unique and holistic experience to adult learners.
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