The Role of Human Centricity in the Transition From Industry 4.0 to Industry 5.0

Abstract

In 2021 the European Commission presented the report “Industry 5.0: Towards Sustainable, Human-Centric and Resilient European Industry.” However, there is no clarity in the literature on the concept of human-centricity, and there is a lack of clear definitions, and intercurrent relationships are not identified. The chapter aims to assess, critique, and synthesize literature on the topic to enable a firm foundation for advancing knowledge and facilitating theory development. The study answers three research questions: RQ1) What are the concepts that identify the human-centric approach in firms' management? RQ2) What are the main definitions of the concepts and their gaps, overlaps, similarities, or contrasts? RQ3) What are the intervening relationships between the concepts and definitions that guide the implementation of human-centric Industry 4.0 or 5.0? The chapter implements an integrative literature review and contributes to the literature through the creation of a conceptual framework, useful for the promotion and application of a human-centric approach in Industry 4.0 and 5.0.