Implementation of the SharePoint Platform as a Record Management System in Universities

Abstract

This chapter assesses the advantages and disadvantages of implementation of the SharePoint platform as a records management system at South African universities. The research found that implementation of SharePoint platform as a records management system requires universities to assemble a records management team with skills and knowledge on archives management and information communication technologies. The National Archives of South Africa should also provide advisory role on universities to select appropriate information communication technology. Development and implementation of the SharePoint platform as a records management system require organisational culture and collaboration of divisions, departments, and units of universities.