Is The Manager's Gender A Determining Factor in Tourism Companies' Commitment to Ict Training?

Author:

Sánchez-Rivero Marcelino1ORCID,Fernández-Torres Yakira1ORCID,Gallego-Sosa Clara1ORCID,Gutiérrez-Fernández Milagros1ORCID

Affiliation:

1. University of Extremadura, Spain

Abstract

An organisation's ability to exploit information and communication technologies (ICTs) depends on the ICT training of its employees, which is conditioned by the strategies implemented by managers. These business strategies may be influenced by the manager's gender. In this study, the manager's gender is used as a factor to determine the level of commitment to ICT training of tourism managers in the Spanish region of Extremadura. The study also examines their satisfaction with the ICT training they have received, their preferences regarding training providers, and their perceptions regarding how well ICT knowledge supply meets demand in this region. Online questionnaire data from a sample of 238 tourist lodgings were collected. Inferential statistical analysis was applied. The results suggest that the values for the majority of the ICT training variables considered in this study do not differ between companies managed by men and women.

Publisher

IGI Global

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