Abstract
The concept of social institutions, such as public agencies, is closely linked to human development, with early societies relying on group families. While organisations pursue economic goals, institutions also seek non-economic goals based on their members and position in society. Differences emerge between institutions in different legal systems despite the same competences and legal rules. Understanding social institutions goes beyond legal arrangements and is dependent on conversations and relationships between people in society. The development of professional ethics in organisations can help retain stability. Administrative capacity is critical for public agencies, as they employ most public servants and use vast resources. The efficient implementation of parliamentary-defined goals is vital for public agencies. The growth of work that focusses on the organisation, operation, and regulation of administrative agencies reflects their importance in modern society.
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