Creating an Information Governance Program at a College to Ultimately Implement Artificial Intelligence, Predictive Analytics, and Prescriptive Analytics

Abstract

This chapter outlines a case study of the development and sustainability process of an information governance (IG) program at a college in Texas. It employs an action research methodological approach to lay out the critical factors in executing and IG program. It discusses the key components in designing and implementing strategies, policies, practices, and compliance in IG. Findings emphasize the importance of aligning the IG program with strategic objectives and organizational culture. The participatory nature of action research enhances program sustainability and buy-in. Effective communication, training, and change management are highlighted as crucial for successful IG adoption, in addition to the importance of eDiscovery within the process. The study aims to provide a tailored governance framework within the context of a college program offering potential applicability to various industries.