Business Transformation Projects

Abstract

This chapter presents the business transformation project (BTP) and the impact of over-the-top (OTT) based platforms and group work (OTTBGRW). The OTT supports employees' GRoup Work (GRW) in the context of complex collaborative professional or training-educational activities. A BTP can be supported by the OTTBGRW (BTPOTTBGRW) which uses the author's specific research project concept and artefacts like critical success factors and areas, authentic transformation framework, and an integrated decision-making system. The BTPOTTBGRW can be used in all BTP's levels, phases, and activities. The BTPOTTBGRW uses existing related standards, methodologies, cultural/technical specificities, innovation trends, and legacy business practices. A BTP includes domains, like information and communication systems (ICS), multimedia, business engineering, security, and many others. The OTTBGRW enables business organizations (simply Entity) to use agile cross-functional collaboration GRW based environments, and dynamic multimedia services'-based interaction/management concepts.