Affiliation:
1. Maharishi Markandeshwar University, India
2. Assam University, Silchar, India
Abstract
The chapter delves into futuristic trends in hospitality, propelled by artificial intelligence (AI), the internet of things (IoT), and blockchain. AI drives personalized guest interactions, IoT enables smart hotels, and blockchain ensures security. Data analytics personalize experiences, VR/AR engage guests, while contactless services address pandemic concerns. Sustainability aligns with eco-consciousness, and cybersecurity safeguards guest data. Embracing innovation is imperative for thriving in the evolving hospitality landscape.
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