Affiliation:
1. Bologna Business School, Italy
Abstract
In the world, more than 743 million persons have experienced at least one form of violence or harassment at work. The key to reducing workplace violence incidents is prevention. Introducing, or improving, dedicated training activities can provide all employees with useful and life-saving tips and tools. In addition, awareness of diversity, equity, and inclusion should be promoted to create a solid culture of respect in the organization. Artificial intelligence can offer valid support in all the above-mentioned solutions, and this chapter highlights its role in this holistic approach to workplace violence prevention, with an initial introduction to the milestones of its development, starting from 1950. The role of artificial intelligence in the prevention of workplace violence events is to enhance the already available solutions from a physical security point of view, but also in terms of education and training.
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