Building a Strong Brand

Author:

Muchenje Chenjerai1,Mtengwa Edwill2,Kabote Forbes3

Affiliation:

1. South East Technological University, Carlow, Ireland

2. Lighthouse Corporate Training Services, UK

3. Chinhoyi University of Technology, Zimbabwe

Abstract

Developing a strong brand is critical for long-term success in today's competitive business market. This research investigates the key features and strategies involved in developing a successful brand, and how to maintain it to stay ahead. The study underlines the significance of defining brand identity, comprehending the target audience, and developing a consistent brand message. The importance of providing excellent customer experiences, harnessing social media and digital marketing, and cultivating brand advocacy are highlighted as critical in supporting brands. Looking ahead, the study recommends embracing technology and innovation, prioritising data-driven decision-making, and emphasising sustainability and social responsibility. It emphasises the importance of cultivating an innovative and agile culture, fostering strategic partnerships and collaborations.

Publisher

IGI Global

Reference63 articles.

1. Adriyanto, A. T., & Prasetyo, A. (2023). The impact of online customer reviews and online customer ratings towards purchasing intention through consumer brand perception, (2), 590–598.

2. Ahmed, N., & Alawad, M. (2018). Improving customer experience through customer journey analysis (CJA) of mobile and fixed broadband services in Egypt. Telus University.

3. ‘We have a prodigious amount in common’. Reappraising Americanisation and circulation of knowledge in the interwar Nordic advertising industry

4. Internal branding: conceptualization from a literature review and opportunities for future research

5. A history of the concept of branding: practice and theory

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