Information Technology-Driven Industrial Revolution and Supply Chain Operations Sustainability

Abstract

Recently, businesses across various industries have been greatly affected by the coronavirus pandemic. This disruption has created challenges in health and safety, supply chains, workforce management, business revenue, and customer behaviour. However, amidst these challenges, significant advancements in technology have the potential to transform the business world and drive sustainable development. These advancements enable businesses to respond more quickly, achieve greater productivity, and provide contingency plans for the benefit of their stakeholders. The chapter also reviews the impact of the modern industrial revolution paradigm, including Industry 4.0, Industry 5.0, and futuristic view on supply chain management in the context of business sustainability. This chapter will explore the applicability of business operational integrity, trust, and anti-corruption, as well as the opportunities that new technologies bring in improving service delivery access and quality and enhancing transparency and accountability. Finally, the chapter will present an Internet of Things (IoT) based service-oriented blockchain framework that embodies the information-driven sustainability agenda in supply chain operations.