Users’ Acceptance of Cloud Computing in Saudi Arabia

Abstract

Cloud computing has become a popular topic in the research community because of its ability to transform computer software, platforms, and infrastructure as a service. However, cloud computing literature currently lacks user studies despite the fact that users play a crucial role in the success and failure of emerging technologies. This paper presents a study aimed at investigating users’ acceptance of cloud computing in Saudi Arabia. As a baseline, it utilizes the Technology Acceptance Model (TAM) along with five additional factors believed to affect users’ acceptance of new technology in the region in order to achieve the study goals. These factors are gender, age, education level, job domain, and nationality. The results demonstrated a high level of acceptance of cloud computing and a valid TAM in its standard form. The results also indicated that age, education, job domain, and nationality have a significant effect on users’ attitudes toward the adoption of cloud computing. However, no difference was found in the attitude toward the adoption of cloud computing between male and female employees.