A Framework for Analysing the Impact of Cloud Computing on Local Government in the UK

Abstract

Cloud computing is hailed as the next-revolution of computing services. Although there is no precise definition, cloud computing refers to a scalable network infrastructure where consumers receive IT services such as software and data storage through the Internet like a utility on a subscription basis. With an increasing number of data centres hosted by large companies such as Amazon, Google, and Microsoft cloud computing offers potential benefits including cost savings, simpler IT, and reduced energy consumption. Central government and local authorities, like commercial organisations, are considering cloud-based services. However, concerns are raised over issues such as security, access, data protection, and ownership. This paper develops a framework for analysing the likely impact of cloud computing on local government and suggests an agenda for research in this emerging area.