Integrated Management Platform for Homeless People

Abstract

Some social phenomena affect sustainable development in the long term, and in this panorama, some solutions provided by organizations are labeled as social innovations and use more information and communication technologies as tools. The characterization of homeless people has implied the analysis of a vast legislated framework covering several areas, in particular about the National Strategy and the European Federation of National Organizations (FEANTSA). FEANTSA's objective is to prevent and/or alleviate homeless person poverty and social exclusion or are at risk of falling into this situation, encouraging, and facilitating the cooperation of all relevant European actors in this fight. The chapter describes the conceptualization of a technology platform to support the integrated management of homeless people in two social organizations. Some functional aspects of the prototypes are presented considering the main objectives of the project. In addition, some physical and technical details relating to the development of the data model are also shown.