Affiliation:
1. Sivas Cumhuriyet University, Turkey
Abstract
Conflicts in schools can be settled amicably if certain variables become known such as probable circumstances under which schools might face conflicts, factors causing conflicts, and ways of effective conflict management. This chapter first introduces basic concepts related to conflict. The sections about interpersonal relations, communication, interpersonal relations, and listening as a part of communication are dedicated to communication and interpersonal relations as the root of conflict. The following sections of this chapter elaborate conflict as well as terms regarding reasons of conflict including what conflict is, the conflict theory, types of conflict, factors causing interpersonal conflicts, interpersonal conflicts in schools, and reasons of student-student conflicts in schools. In this scope, effective ways of conflict management are discussed. The sections about conflict management emphasize that conflicts can be overcome in a constructive manner.