Applying Gamification Strategies to Create Training in Lean Methodologies

Abstract

It is more important than ever that organizations make the most of their resources, reduce costs, optimize processes, and engage in continuous improvement. A lean philosophy presents itself as a management model that guides companies in this direction, but for the successful implementation of lean methodologies, human resources at all levels need to learn what it is and be engaged with it. Thus, there is a need to develop tools that would transmit the lean theoretical concepts in a practical and involved way. This chapter proposes the development of a tool that is the result of merging gamification and lean philosophy, developing a game for people without knowledge in this area, serving as an introduction to it, and demonstrating some applications of this philosophy. The practical result of the synergy created between strategies of gamification and training in lean methodologies is described.