Affiliation:
1. Queens University of Charlotte, USA
Abstract
Institutions of higher education provide numerous support services to undergraduate students. However, it is debatable that those services assist the adult learner population because most services are structured to assist traditional undergraduate students. Gathering an understanding of factors such as the student's individual needs, age/experience, course modality preference, work, and familial obligations will allow higher education administrators and faculty to provide resources specific to the adult learner. The development of key student services such as tutoring, advising, career development, library services, and counseling with post-traditional adult learners in mind will contribute to the success of all students regardless of demographic and/or individual challenges or situations. This chapter explores how higher education institutions can best support academic success for adult learners in an environment typically designed for traditionally aged students.