Affiliation:
1. Indian Institute of Management, Indore, India
Abstract
In this era of information systems, humankind has benefitted enormously. The rapid growth in information system technology has made human life very easy and has significantly increased the efficiency, speed, and reliability of different processes. It is the need of the hour to study the interface between the information system and supply chain management. This chapter specifically tried to study the applications and frameworks of information systems in operation and supply chain management. For the study, the authors reviewed the articles published in top-quality journals. This chapter aimed to identify and discuss how different information systems frameworks solve problems related to operation and supply chain management. This study dealt with seven subsections involving supply chain, logistics, partnership, transparency, and decision-making. The study further identified that the use of information systems also contributes to competitive advantage. Finally, the understanding from the literature review has been concluded, and the existing gap has been highlighted for future research.