The Utilization of Web 2.0 for Knowledge Sharing

Abstract

This chapter assesses the current knowledge creation and sharing processes in Brunei Darussalam's tertiary education. The chapter explains the preferences, benefits, and barriers to knowledge creation and sharing processes in tertiary education. A descriptive research method is used, in which a quantitative approach was selected to collect data. This study revealed that most of the respondents highly utilize emails, learning management system, knowledge system that is provided by the host tertiary institutes and instant text messaging platforms. The benefits of using Web 2.0 are its flexibility and ease of use. Due to these benefits, knowledge sharing utilizing Web 2.0 technologies are used for communication, collaboration, and documentation purposes. However, there are some concerns in using Web 2.0 tools for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.