Post-Bureaucratic Organizations as Complex Systems

Abstract

The term “post-bureaucratic” defines such organizations characterized by the absence or the reduced role of traditional bureaucracy. This contribution is aimed to provide a theoretical framework to explain the real nature and the hidden dynamics of post-bureaucratic systems, adopting a complex (Stacey, 1996; Mitleton-Kelly, 2003), critical (Wilmott, 1992; Alvesson, Bridgman, & Willmott, 2009) and multi-paradigmatic perspective (Gioia & Pitre, 1990; Lowe, Magala, & Hwang, 2012; Patel, 2016), that considers also the influence of socio-psychological and socio-cultural factors. The findings of the research suggest it is opportune to go beyond the epistemological stance of the Weberian concept of ideal type, assuming that contemporary organizations may show hybrid (see Stark, 1992; Grandori, 1995) and multi-status configurations. The theoretical, methodological and practical implications of the adoption of this perspective are discussed in the final part of the chapter and are provided suggestions for present and future research.