Business Process Modeling and Information Systems Modeling

Abstract

Today’s world is characterized by globalization and the rapid advance of information technology. To face such unprecedented change and survive, enterprises have to continuously review their products, services, and relations with the environment. Information systems, which have now become an integral part of business, are relied on to assess the quality of products and effectiveness of services. Unfortunately, very often software system does not properly support businesses. The causes may be poorly-defined assessment of requirements, deficiencies in proper business understanding by the software design team, or even the nature of the business (which may change so often that the software simply cannot keep pace). According to Davenport and Short (1990), the relationship between business process design and information systems has never been fully exploited in practice.