How Cost of Poor Quality Factors Into Continuous Improvement Models

Abstract

This article aims to investigate the patterns of the relationship between the cost of poor quality (COPQ) and the process of continuous improvement. Methods of qualitative research are used to conduct the detailed inquiry between both variables from every critical angle. Comprehensive secondary analysis, which is comprised of a structured and unstructured literature review, is performed for this purpose. The findings of the study reveal that the cost of poor quality directly relates to the process of incremental improvement. Each business is faced with certain redundancies and other issues that cause the actual cost of a process to exceed the optimally reduced cost. The management of each organization should focus on a system that consistently identifies any loopholes, which would be followed by a method to eliminate or minimize them. These cost reductions incrementally result in the improvement of company processes. In the end, the evidence proves the research hypothesis.