A Model for Predicting User Intention to Use Voice Recognition Technologies at the Workplace in Saudi Arabia

Author:

Majrashi Khalid1

Affiliation:

1. Department of Information Technology, Institute of Public Administration, Saudi Arabia

Abstract

The use of voice recognition technologies (VRTs) has been expanding, and these are currently used at workplaces. This study tested a model for predicting users’ intention to use VRTs at workplaces. The model extended the technology acceptance model (TAM) and considered four additional factors—perceived privacy, perceived security, perceived trust, and social norms—and four variables—age, education level, gender, and nationality. We validated the model based on responses from 300 employees working in Saudi Arabia. The results indicated a medium level of acceptance and a valid TAM in its original form. Further, perceived privacy and perceived security are significant predictors of perceived trust and perceived trust is an important predictor of attitudes and intention to use VRTs. The social norms variable was a significant predictor of intention to use and accept VRTs. The results also showed that age and education level significantly affect users’ attitudes toward VRT adoption.

Publisher

IGI Global

Subject

Human-Computer Interaction,Information Systems

Cited by 2 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献

1. Determinants of Public Sector Managers' Intentions to Adopt AI in the Workplace;International Journal of Public Administration in the Digital Age;2024-05-02

2. IoT Applied to Slowing the Effects on Pets Trapped in a Wildfire After a CONAGUA Alert Using an Intelligent Voice-Recognition Assistant;Benchmarks and Hybrid Algorithms in Optimization and Applications;2023

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