Analysing Critical Success Factors for Supporting Online Shopping-Reference-Cited by-同舟云学术

Analysing Critical Success Factors for Supporting Online Shopping

Published:2017-07 Issue:2 Volume:9 Page:1-19
ISSN:1938-0194
Container-title:International Journal of Web Portals
language:en
Short-container-title:

Author:

Varela Maria Leonilde R.¹,Putnik Goran D.¹,Carvalho Maria do Sameiro¹,Ferreira Luís²,Cruz-Cunha Maria Manuela³,Manupati V. K.⁴,Manoj K.⁴

Affiliation:

1. Department of Production and Systems, School of Engineering, University of Minho, Guimarães, Portugal

2. Polytechnic Institute of Cávado and Ave, Campus do IPCA, Barcelos, Portugal

3. Polytechnic Institute of Cávado and Ave, Campus do IPCA, Barcelos, Portugal & Algoritmi Research Centre, University of Minho, Portugal

4. School of Mechanical Engineering, Division of Manufacturing, VIT University, Vellore, India

Abstract

Online shopping is nowadays is a highly frequent action but there are several critical factors that have to be considered for enabling websites and platforms to be able to offer all necessary requisites for guaranteeing user friendly, secure and also enjoyable shopping experiences to clients, offering them exactly what they expect to buy, and quickly find, among a huge offer available online. In this paper, a set of considered critical success factors are analysed on a set of top ranked websites, about luxurious furniture, to understand to what extent these critical factors are satisfied. The results can be taken into consideration for implementing a successful business through e-commerce from herein analysed perspectives.

Publisher

IGI Global

Subject

Computer Science Applications

Reference39 articles.

1. Online Shopping in the United Arab Emirates

2. Direct Selling: Finding Consumer Segments.;B.Alturas;Proceedings of the EIRASS International Conference,2006

3. Ascensão, C. P. (2011). Google Marketing: A arma mais poderosa para atingir os seus clientes.

4. A conceptual understanding of the impact of marketspace on the four P's of marketing

5. Effects of trust beliefs on consumers' online intentions

Cited by 2 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Identifying the drivers of ‘loyal showrooming’: a systematic literature review;The International Review of Retail, Distribution and Consumer Research;2024-08-06

2. Challenges and Factors Influencing the Adoption of Internet Banking in Qatar;International Journal of Web Portals;2022-06-29